The Big F Word
The Big F Word! . . . No – not THAT one! . . . THIS one . . . FAILURE . . . As in one of our favorite Lean phrases: Fail Early. Fail Often. Fail Forward. My How to Coach Problem Solving students had some questions about how to build scope and engage business...
Don’t make this virtual meeting mistake (I did- and it was bad!)
We’re all leading through change right now, and that includes potentially making virtual meeting mistakes. Have you ever had experience or insight into something and not even realized it? It was your normal, so it didn’t register for you that it was new for others?...
Listen for Impact, Connect to Improve
Connection drives commitment. If we want to transition from managing compliance to inspiring commitment, we have to build more connection with our team members. The best way to create more connection is to Listen for Impact. Listening for Impact You know that...
The Feedback Formula: Get Desired Future Behavior
Giving effective feedback is one of the core skills leaders need to master, yet it’s often a skill that leaders struggle with. Purpose of Feedback The primary purpose of feedback is to get desired future behaviors. So often we get hung up on making a point,...
Free Lean Leadership Training Resources
Today is my 40th birthday! How fitting that I get to be super generous and give you some new Lean Training Opportunities on my birthday. Scroll down to get the links for this Lean Online Leadership Training. They’re completely FREE! It’s amazing how those milestone...Meet Jamie
I’m a recovering Command-and-Control Manager who’s now on a mission to make the world of work more human. With a soft spot in my heart for Ops Managers, this Lean blog gives you the straight talk combining Lean, Leadership, and the real challenges of operations management.
