by Jamie Parker | Oct 6, 2019 | Communication & Connection, Lean Leadership, People Development
Connection drives commitment. If we want to transition from managing compliance to inspiring commitment, we have to build more connection with our team members. The best way to create more connection is to Listen for Impact. Listening for Impact You know that casual...
by Jamie Parker | Sep 8, 2019 | Communication & Connection, Lean Leadership, People Development
Today is my 40th birthday! How fitting that I get to be super generous and give you some new Lean Leadership Training Opportunities on my birthday. Scroll down to get the links. They’re completely FREE! It’s amazing how those milestone celebrations tend to bring about...
by Jamie Parker | Aug 24, 2019 | Communication & Connection, Lean Leadership, People Development
“There’s no crying in baseball!” It’s the iconic line in A League of Their Own when Coach Jimmy Dugan (Tom Hanks) shouts in exasperation as one of his players bursts into tears. Although he had just yelled horribly derogatory judgments at her, he can’t believe that...
by Jamie Parker | Jun 30, 2018 | Communication & Connection
The scene from “A League of Their Own” is one that most of us can recount on spot. A player begins crying, and Tom Hanks responds: “Are you crying? Are you crying? There’s no crying in baseball!” It’s like this in business, too. When in reality, business is personal....
by Jamie Parker | May 13, 2018 | Communication & Connection
Taylor was trying to ask his people for feedback about the new workflow they were implementing. But mostly he heard crickets – except for the two guys that complained about everything. He really wanted meaningful feedback and input so he could support the team,...
by Jamie Parker | Apr 8, 2018 | Communication & Connection
This is quite embarrassing. Indulge me while I take a trip back to my first few years in operations management, before I was ever introduced to Lean – and before Process + Results thinking entered my world. Our organization conducted Voice of Customer (VOC) surveys to...
