“There’s no crying in baseball!” It’s the iconic line in A League of Their Own when Coach Jimmy Dugan (Tom Hanks) shouts in exasperation as one of his players bursts into tears. Although he had just yelled horribly derogatory judgments at her, he can’t believe that...
One year ago. That’s when I took the leap – transitioning from the corporate world to starting my own Lean leadership training, coaching, and consulting practice. This last year was full of highs, lows, and lots of learning. People often say that you are most prepared...
The scene from “A League of Their Own” is one that most of us can recount on spot. A player begins crying, and Tom Hanks responds: “Are you crying? Are you crying? There’s no crying in baseball!” It’s like this in business, too. When in reality, business is personal....
Taylor was trying to ask his people for feedback about the new workflow they were implementing. But mostly he heard crickets – except for the two guys that complained about everything. He really wanted meaningful feedback and input so he could support the team,...
As managers or Lean practitioners, we tend to be action-focused people. See a problem, fix a problem. And that bias for action is great as it drives continuous improvement and problem solving. So when someone starts talking about mindset – it may not be on the...
I’m a recovering Command-and-Control Manager who’s now on a mission to make the world of work more human. With a soft spot in my heart for Ops Managers, this Lean blog gives you the straight talk combining Lean, Leadership, and the real challenges of operations management.