Developing On-Site Teams with Virtual Facilitation Many of my clients run operations, which means they were still at work every day. Working from home wasn’t an option for their teams who make the product or do the service. But for safety reasons, months went...
♫ R-E-S-P-E-C-T – Find out what it means to me ♫ (well, actually, to you) Ah – I can’t help but sing along to Aretha Franklin when the Respect for People pillar of Lean comes up! The thing is, that phrase has a whole new meaning to me now than it did before. When I...
Meet Jamie
I’m a recovering Command-and-Control Manager who’s now on a mission to make the world of work more human. With a soft spot in my heart for Ops Managers, this Lean blog gives you the straight talk combining Lean, Leadership, and the real challenges of operations management.