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Reliable Promising – Getting and Making Real Commitments, Part II

by Jamie V. Parker | May 25, 2021 | Communication & Connection, People Development

A few weeks ago, Susan Reinhardt and I discussed “Getting and Making Real Commitments.”  In the podcast, she discussed the concepts of Reliable Promising or Conversation for Action.  Reliable Promises is a concept used in Lean Construction, and it is...

Lessons Learned About Virtual Facilitation

by Jamie V. Parker | May 13, 2021 | Lean Tools, People Development

Developing On-Site Teams with Virtual Facilitation   Many of my clients run operations, which means they were still at work every day. Working from home wasn’t an option for their teams who make the product or do the service. But for safety reasons, months went...

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I’m a recovering Command-and-Control Manager who’s now on a mission to make the world of work more human. With a soft spot in my heart for Ops Managers, this Lean blog gives you the straight talk combining Lean, Leadership, and the real challenges of operations management.

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