Lean and Leadership Blog
Is Lean Leadership about Process or Results?
This is quite embarrassing. Indulge me while I take a trip back to my first few years in operations management, before I was ever introduced to Lean – and before Process + Results thinking entered my world. Our organization conducted Voice of Customer (VOC) surveys to...
Are your Performance Metrics Contributing to Silos?
I visited a friend's work recently to meet for lunch. As I toured his plant, there were performance metrics awards all along the wall. "Best Market - On-Time Service", "Best Market - Stops Per Hour", "Best Market - Done Right Quality". All of the awards had one thing...
Respect for People in Lean Leadership Beliefs, Behaviors, and Systems
Respect for People – What is it and how to lead a team into feeling mutual respect for people? Leading with Respect for People is one shift leaders need to make to transform from traditional management to effective Lean leadership.
Why is Lean so hard?
Okay – who’s hiding the Make Lean Easy Button? As managers practicing continuous improvement, we know how Lean processes can improve safety, quality, and profitability. We want to capitalize on this value in our organizations. We’ve worked with our teams to reduce...
What’s the Real Value of a Lean Transformation?
In preparation for a practitioner presentation at the Association for Manufacturing Excellence (AME) International Conference, I asked some of our leaders to record video “testimonials” from team members about how our Lean journey has impacted them. I gave no guidance...
How are You Using the Lean Safety Cross?
“Don’t tell the team. I don’t want to be the reason our number goes back to zero!” These are the words a front-line team member shared with her plant manager after sustaining an injury. You see, this plant talks about safety every day in their daily standup meetings....
Where Passion and Purpose Come Together
Okay – here’s a not so secret thing about me – I LOVE Denver Broncos football! And with a stadium skyline like this one (yes, I took this photo!), how could you not? Some of the self-proclaimed “Colorado natives” look down on me because I didn’t care about the Broncos...
Meet Jamie
I’m a recovering Command-and-Control Manager who’s now on a mission to make the world of work more human. With a soft spot in my heart for Ops Managers, this Lean blog gives you the straight talk combining Lean, Leadership, and the real challenges of operations management.
